Refund Policy

We accept returns of defective and non-defective merchandise and also accept exchanges. A request must be made within 30 days after delivery. Eligible merchandise must be new, unused, in its original condition, and returned with the original packaging, tags, and included accessories. Non-defective requests may be based on a change of mind, personal preference, or selection of the wrong item. Damaged, defective, incorrect, incomplete, or materially misdescribed merchandise may also be reported.

Start the request before mailing anything by providing the order number, checkout email, and an explanation. For damage, defects, wrong items, or missing parts, include photographs or video of the product and packaging. Authorized returns are sent by mail. A free return label is included in the package, and no restocking fee is charged. Do not mail an unauthorized return. Exchanges depend on current inventory. Once a refund is approved, it is returned to the original payment method and processed within 10 days; the financial institution may require additional posting time.

Contact information

Email: meresergio66@gmail.com
Mailing address: 448 N Bradford St, Dover, DE, 19904, US
Phone: (302) 628-8013